Inaccessible data on hard drives and other types of fixed media falls into two categories: (1) physical failure — data that is inaccessible because of physical damage to the drive or media; and (2) logical failure — data that is inaccessible even though the drive or media is physically sound. In case of logical failure, carefully bring us your drive or media and we can assist you with the recovery of your data regardless of whether the data loss is due to accidental deletion, virus infestation, file corruption, partition damage or boot sector issues. Even if some areas of the drive are not readable because of early signs of physical failure, we often can recover your data as long as it not located in those areas. We have many years of experience recovering data from drives and media made inaccessible for all the aforementioned reasons. Call us before you come if you have any concerns about the physical condition of your drive.
However, if your drive shows signs of serious physical issues such as making clicking noises, loud winding sounds or showing no life at all, and you hope to recover your data, almost certainly it will have to sent to drive recovery specialists who operate in a certified cleanroom environment and who have the expertise and tools to properly diagnose the problem(s) affecting the drive or media. We partner with DriveSavers Data Recovery and Seagate Recovery Services to handle these situations because both have the intimate understanding of all the technical details of modern data storage media, operating systems and file systems. Call us if you are unsure of your drive's condition and we will help you decide what the next step to take should be.